[Update: Dec. 19] EE phone network down/crashed, users report outage (signal problems) today

There are new updates that have been extra to the base of this story…

Authentic tale:

Looks like communications assistance service provider EE’s network is acquiring difficulties as a whole lot of buyers are complaining. Affected types are getting to social media platforms like Twitter to share the challenges they are suffering from.

Here are some stories:

https://twitter.com/jord19x/standing/1130769621122994176

Particularly, the telephone/mobile network appears to be down. For its section, the company’s social media groups are attempting to debug unique complaints.

Can you be sure to restart your cell phone?

However, switching off and on isn’t making any variance for numerous customers. Here’s what a user reported:

I have already completed this and I’m however unable to make or get calls – which is not suitable when you need accessibility to these solutions to get your get the job done completed. By the appears of it the EE services is down throughout London and this is not an isolated situation

An additional consumers stated they confirmed with EE enterprise assist workforce that it is nationwide outage.

This is a nationwide situation, I’ve spoken to the enterprise support group who are conscious of it. It is influencing outgoing calls

So much, no assertion or formal term has evidently been issued on the subject. Nevertheless, according to The Sunlight, EE is actively hunting into the subject.

If you are influenced, rest certain, we are retaining an active tab, and will update the tale as and when additional details arrives to light. So retain checking back.

EE has now issued the following statement via its social media channels:

We’re conscious that a modest variety of consumers are unable to make some phone calls more than 4G. We’re executing our ideal to resolve this quickly. You should retain retrying, and we apologise for any inconvenience. WiFi contacting, as nicely as text and info solutions, are not impacted.

Revised statement:

We’re aware that a small range of consumers are not able to make some phone calls. We’re undertaking our very best to fix this rapidly. Please preserve retrying, and we apologize for any inconvenience. WiFi contacting, as perfectly as text and information companies, are not affected

Seems like EE is down as of writing this. The outage company down detector also demonstrates a little something similar (as can be noticed in the graphic down below).

04:31 pm (IST): A plethora of reviews on Twitter and Downdetector indicate that EE is presently down or not functioning for many subscribers.

07:47 pm (IST): According to reports on Downdetector, the recent outage with EE has now been fixed.

04:01 pm (IST): It appears that the EE cellular phone community is now down or not working as people are reporting that they aren’t capable to make calls. Additionally, experiences on Downdetector also convey the exact.

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