How to update Emirates ID for Etisalat, Du, and Virgin Mobile

How to update Emirates ID for Etisalat, Du, and Virgin Mobile

Ahead of you commence the renewal approach, you will need to ensure you have the UAE Move app downloaded on your telephone. The UAE Go is the nationwide electronic id for people and citizens in the UAE.
You then need to have a verified UAE Go account. For an in-depth guideline on how to generate a UAE Pass account, simply click in this article.
Subsequent, make guaranteed you have a legitimate Emirates ID on the app. 

Move 2: Sign-up the new Emirates ID on Etisalat’s application

– Download the ‘My Etisalat’ application, which is offered for Apple, Android, and Huawei units. Log in with your UAE Pass.
– Confirm the log-in on the UAE Move application.
– On the etisalat app’s homepage, you will see a reminder pop up to update your Emirates ID. Click on the ‘Update Now’ connection. Alternatively, you can tap on the profile icon at the base of your display screen and faucet on ‘Update my Emirates ID’.
– Now, tap on ‘Continue with UAE Pass’.
– Decide on the account you want to update and faucet on ‘agree and continue’.
– Next, go to the ‘UAE Pass’ application and accept the ask for for Etisalat to entry your Emirates ID. Tap on ‘Allow Document Sharing’.
– Then, go back again to the Etisalat application, review your details, and include your mobile selection, and tap on ‘Submit’. Future, you will get a confirmation from Etisalat that your current Emirates ID has been submitted.
– Concur to the conditions and circumstances.
– Next, you will get a confirmation SMS from Etisalat stating that the registration renewal request has been successfully submitted and is now remaining verified by Etisalat. You will also obtain a request ID to keep track of the standing.
– Following a several hrs, you will obtain another SMS from Etisalat stating the registration is absolutely comprehensive and your cellular amount has now been connected to your renewed Emirates ID.

I really don’t have UAE Pass, can I nonetheless renew my Emirates ID for cellular registration?

If you do not have a UAE Move, you will have to stop by an Etisalat shopper care centre and present the Emirates ID card.

How to update Emirates ID for Du

You can update your Emirates ID for your Du mobile range in three strategies:

1. Online on the Du web site –
2. Du app – which is out there for Apple and Android devices.
3. Du stores

Website –

1. Pay a visit to this connection: and click on ‘Update ID’ on the menu bar.
2. Upcoming, enter your cellular quantity. You will then receive an OTP right after a couple seconds which you will need to enter.
Then, upload a duplicate of your Emirates ID.
3. Find the account linked with your cell amount and Emirates ID.
4. Future, you will get an SMS that the registration was successful and it will just take a most of 48 hrs for Du to validate your Emirates ID. You will be notified by way of SMS at the time the procedure is complete.

Cellular – Du app

Prior to updating your Emirates ID, you will have to have a UAE Go account and your renewed Emirates ID need to be included as a doc in UAE Pass. Right here are the ways:

1. Log in to the Du app with your UAE Go and faucet on the menu icon (which has a few traces) at the base of your mobile monitor.
2. Tap ‘Update ID’ and faucet the solution ‘Login with UAE Pass’.
3. Select the cell numbers you would like to renew and tap on ‘Continue with UAE Pass’.
4. You will then be directed to the UAE Go app on your cell phone. Faucet on ‘Allow Document Sharing’. At the time you permit the doc-sharing solution, Du will be capable to access your Emirates ID details.
5. Faucet on ‘Proceed’.
6. , you will acquire a notification from the Du app that your request for the Emirates ID update is currently being processed. When the Emirates ID is validated by Du, you will acquire an SMS from Du that the cell registration renewal is total.

Du retailers

Alternatively, you can take a look at a Du client support centre, request the mobile registration renewal assistance, and present your Emirates ID card to total the approach.

How to update Emirates ID for Virgin Cell

For Virgin Cellular customers, you can update the Emirates ID by way of the ‘Virgin Mobile UAE’ application, or at a Virgin Cell kiosk or at a Virgin Megastore outlet.

If you wish to finish the course of action on line, abide by these actions:

1. Down load the Virgin Mobile UAE application, which is offered for Apple, Android, and Huawei equipment. Log in to your profile.
2. Tap on the ‘More’ option (which can be determined by three dots) at the base of your cellular monitor.
Following, tap on your title.
3. You will be transferred to your account. Faucet on ‘Update your ID’.
4. Choose the figures you want to update and tap on ‘Continue’.
Then validate your Emirates ID information – enter the final four digits of your Emirates ID and day of delivery. Faucet on ‘Continue’.
5. Scan the front and back again of your Emirates ID on the app.
6. Up coming, critique your aspects and tap on ‘Continue’.

You will then get a notification on the app and an SMS from Virgin Cell that your request for updating your ID has been confirmed and is now under assessment. According to Virgin Mobile, it can take up to 24 several hours for verification, and the moment it is comprehensive, the user will be notified by SMS.